Tenant Frequently Asked Questions

• Q: Can you hold a place before I apply?

  A: We treat all tenants equally, on a first-come first-serve basis. We do not hold properties.

• Q: Do I pay first month’s rent and last month’s rent with my security deposit?

  A: You will be required to pay a full first month’s rent with the deposit upon lease signing. Any partial month due upon lease signing will be due on the first of the next month. We will sometimes require a last month’s rent but not under normal circumstances.

• Q: How old do you have to be to apply?

  A: We must be able to pull a full criminal and credit background check which requires you to be at least 18 years of age.

• Q: Is the deposit refundable?

  A: After you turn in the keys, we will examine the property and if all conditions as described in the lease are met we will refund the deposit as described in the lease.

• Q: Do you accept a cosigner?

  A: We require that our applicant be able to qualify for the property without a cosigner. Only those who will occupy the property may apply. All residents must apply for the property and be approved.

• Q: You have a property I want to rent. How do I apply?

  A: The FASTEST way is to apply online; just click APPLY NOW. We do have paper applications in the office for those who prefer doing things with pen and paper. Have your photo ID and acceptable proof of income ready when applying.

• Q: How do I pay rent?

  A: We offer a variety of options. 1. Pay Online through your tenant portal (autopay is available) 2. Pay by check or money order in our office or my mail 3. Pay at a convenient pay location such as 7-Eleven, Ace Cash Express or CVS

• Q: I want to get a pet. What do I do?

  A: In order to mitigate risk we do not accept any pets in our rental properties.

• Q: I want to move out, but my roommate wants to stay. What do I do?

  A: We understand situations come up, in a case like this the remaining occupant would have to be able to qualify on their own and both would have to sign a document.

• Q: My lease expiration is coming and I want to move out. What do I do?

  A: First and foremost, make sure you turn a written 30 day notice. Next, clean the home; remove all belongings(including: food, trash, cost hangers, items in yard, furniture. Do not leave items at the road you may be charged for removal); and prepare the home in the same condition you received it. Lastly make sure you turn in the keys the day your lease expires or sooner.

• Q: Who is responsible for paying for repairs & maintenance requests?

  A: Maintenance and repairs are a part of life we can’t seem to ever escape. While day to day items like light bulbs, air filters, and yard work are typically a tenant responsibility major items like appliances, water leaks, and electrical issues are usually the Landlord’s responsibility.